July 22, 2015 at 6:50 pm I am so mad at AT&T , the support they provide is so poor, right after looking through 26 problems and counting that other clients write in, I plan to Call these folks to start out a country extensive campaign towards AT&T I've misplaced a lot of business because of AT&T, And that i even now have to seek out the money to pay for them my Monthly bill following month AT&T shame on you for dealing with the folks who continue to keep you in business so terribly.
Throughout the identical time, I used to be approached by phone by Immediate Television set / AT&T and finally I was confident to change again to AT&T. The agent I spoke with was quite courteous – I described to him the specific situation I was in, and he explained to me that as I'm switching back, when all equipment was acquired, the slate is going to be wiped clean. I proceeded to terminate my company with Spectrum and switched again.
I'm returning the referenced equipment to ATT on account of my dissatisfaction to handle the billing and payments manufactured on the account with the two ATT and Immediate Tv set. My efforts to handle the amount owed are actually flipped backwards and forwards from ATT and Direct TV numerous times and nothing continues to be solved to-date. Let me allow it to be crystal clear, I might nonetheless like to have the Uverse plus a mobile phone line at 1718 Clay Avenue even so the ordeal that I've undergone leaves an incredibly bitter practical experience and taste in my mouth.
Chyanne set almost everything to generally be turned on; within the 18th of March a tech with the name of Mike can out set it all up
July 5, 2018 at 9:09 am I have been an AT&T consumer for over twenty five yrs and I have not been a lot more dissatisfied whit in earlier encounters as this most up-to-date working experience. My Web and cellular phone procedure prevent working on June eleven, 2018. I referred to as for companies and was instructed they'd FED Ex and new modem within two days. I waited a week and almost nothing arrived. A tech referred to as me and reported his title was Oscar plus they was nonetheless focusing on my situation and there was no should contact back again. I waited Yet another few days to known as back and was explained to that a modem was scheduled to be despatched out about the seventeenth.
Mary and Dominque accused me of thieving your boxes and hooking up cable, Check out with Bob or Barry and find out the dispatch log 3*** l****** crt.Indianapolis In
Surprise – To paraphrase my dialogue with AT&T – We by now Slice your support off. Sure, we will probably be glad to make payment preparations. We will likely not change Net again on until eventually payment is produced in entire. Your husband cannot look for a task. Your daughter simply cannot attend school.
Should have been completed in 15 minutes. As an alternative we had by far the most horrendous customer support We now have expert with ANY company in the last a few years.
August 29, 2016 at 8:12 am Superior Evening, I’ve been quite a long time Verizon purchaser and know they may have phenomenal service, but nonetheless they are a bit dear as compared. Actually, I switched to Dash for each day a number of years back plus they Slice my Monthly bill in 50 percent but experienced Completely no assistance at home. So I arrived again to Verizon with open up arms plus they even bought Every person new telephones to indicate us how delighted they have been to acquire us again. It has been a couple of years and I listen to a number of my family and friends have AT&T Dallas Texas 75247 carpet retailers and say the provider is comparable, nevertheless the bill is a bit cheaper. Listening to this, I am like all right…allow me to go on and give them a shot. On August 19th, I convey my spouse and children on the AT&T store with an appointment scheduled for 10AM. Here are a few persons standing at the door for your Note 7 release, although not to fret I used to be for the store the day prior they usually explained not to fret, there will be a good amount of telephones. Doors open up at 10AM and we are definitely the third client to be greeted. I explained, I scheduled and appt, but that doesn’t appear to issue. The agent stated, very well basically we just take you very first in that scenario. I educated them which i Enable the sign in particular person know, but wasn’t handled any various than the usual wander in. Anyhow, my spouse And that i obtained the 2 final Take note 7’s that were in stock. Sadly we experienced to stay there as hostages from 10am-2pm. Most absurd approach at any time. Supposedly there have been server challenges stopping phones from with the ability to additional resources be procured. I used to be in a AT&T company store, not a retailer. Why did it come to feel like I was in a 3rd planet state? I asked for an S2 Traditional Gear Look at and they stated they have been out, index but they'd buy me one and ship it to my dwelling. I used to be like, ok that is certainly high-quality. Concerning my telephones, tablets, and watches…they'd for getting some sort of override to prevent me from paying $150 deposit. It took like 5 minutes and it had been performed. Quick forward to today(Aug. twenty seventh)…the enjoy is on again order for at least Yet another month. I used to be recommended to come towards the store if that was the case And they'd get me the S2 Gear Sporting activities enjoy with no problem.
We switched to Warner Cable as it gave the impression of an awesome deal. I’m not amazed by their cellphone provider or Online and I’d love to come back to AT&T.
He was the most affected individual, form, informative and beneficial customer support representative that I have at any time experienced the enjoyment of working with, bar none. I really feel so blessed to acquire had the opportunity to deal with this kind of a fantastic person as Goddex.
May well 4, 2016 at four:38 pm On January twenty seventh 2016 I went to AT&T so as to add a line to my cellphone account for my mom, I used to be explained to which i couldn’t increase a whole new line for the reason that I'd an overdue stability owed on my Immediate Television account of $185.00, (evidently Immediate TV and AT&T have merged). I described to your AT&T rep which was helping me that I didn’t and in no way have experienced a Direct Television set account, she looked up the Immediate Television account and It's really a LA address, West Covina and the individual’s name is Francis Cordova, my title is spelled with an e not an i , She claimed that by some means any time you merged they Immediate Television set hooked up that other persons account to my cell account. To create a four hours and six people Tale limited, men and women from both equally AT&T and Direct Television, Fraud management, to test to figure this mess out, and their fraud Investigator told me the identical point, they connected that other individuals District Television account to my account just based upon our identical names, practically nothing else matched, deal with, cellular phone # or SSN.
Of course, This really is producing me really incredibly extremely cranky and very quite very unimpressed with AT&T’s “company”. A single would think that given that Google Fiber is intending to service a lot of Atlanta suburbs in the near potential that you would probably be bending more than backward to make shopper satisfaction and loyalty.
STACEY : Even with the Tumble items. She swore it had been a free detail on uverse and it really is 5 pounds per month